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Services Pricing

Service Fees

The tables provided below give detailed information concerning the services rendered by SysDev Laboratories and services fee. The prices you can find in the tables are approximate. The final cost depends on the case complexity and the full scope of the work done by the company’s specialists.

General Software Support

ServiceService fee (Euro)
Consulting on software compatibility, installation, orderingfree
Consulting on software usefree
Reissue of a lost registration informationfree
Resolving issues concerning the software and software replacementfree
One-time assistance in completing operation with the softwarefree

Data Recovery Services

Data recovery from Network Attached Storages (NAS)

The prices stated below apply to standard hardware NAS devices with a regular configuration. For prices for a custom firmware or iSCSI/DAS mode, please, refer to Data Recovery from Servers.

Data Recovery optionService fee (Euro)
Hardware, RAID metadata failure: Double-disk, XFS/Ext-based NAS100
Hardware, RAID metadata failure: Quad-disk, XFS/Ext-based NAS (except Ext3/4 Meta GD)200
Hardware, RAID metadata failure: XFS/Ext-based NAS with more disks (except Ext3/4 Meta GD)70 per disk
Hardware, RAID metadata failure: Ext3/Ext4-based NAS with 3 and more disks and Meta GD feature100 per disk
Hardware, RAID metadata failure: Ext3/Ext4-based Drobo NAS with BeyondRAID technologyfrom 100 per disk
Hardware, RAID metadata failure: Multi-disk Btrfs over mdadm or hardware RAID100 per disk
Hardware, RAID metadata failure: Multi-disk Btrfs-driven RAID50 per disk
Hardware, RAID metadata failure: FreeNAS (ZFS)from 60 per disk
Partially rebuilt RAID recoveryRAIDx2 + 200
RAID after forced rebuild recovery (conventional RAID, when recoverable)RAIDx2
Deleted, formatted data recovery: using automated software procedure100 per 1TB/200000 files
Deleted, formatted data recovery: manual procedure10 per fragment

Data recovery from Servers

ServiceService fee (Euro)
Hardware, RAID metadata failure: NTFS file system50 per disk
Hardware, RAID metadata failure: Ext3/4 file system, except with MetaGD70 per disk
Hardware, RAID metadata failure: AIX, legacy JFS file system400 plus 100 per disk
Hardware, RAID metadata failure: AIX, new J2FS file system950 plus 50 per disk
Hardware, RAID metadata failure: HP-UX VxFS version 6 and below950 plus 50 per disk
Hardware, RAID metadata failure: Symantec Storage Foundation1900 plus 100 per disk
Hardware, RAID metadata failure: VMware ESX(i) server200 per disk
Hardware, RAID metadata failure: SUN/Oracle ZFS, hardware RAID200 per disk
Hardware, RAID metadata failure: SUN/Oracle with ZFS stripe, RAID-Zfrom 300 per disk
Hardware, RAID metadata failure: other supported file systemsfrom 100 per disk
Hardware, RAID metadata failure: other NOT supported file systemsquoted
Partially rebuilt RAID recoveryRAIDx2 + 200
RAID after forced rebuild recovery (conventional RAID, when recoverable)RAIDx2
Deleted, formatted data recovery: using automated software procedure100 per 1TB/200000 files
Deleted, formatted data recovery: manual procedure10 per fragment
Recover deleted virtual machine from failed VMware ESX(i) serverfrom 300 per VMDK
Virtual disks recovery from XEN etc.from 100 per VHD
Deleted files or damaged file system recovery for SUN/Oracle ZFSquoted

Storage Area Network (SAN) recovery

ServiceService fee (Euro)
StorNext/Xsan storage recovery (metadata damage)from 1000 per metadata unit, plus 2000 per target ID
General Parallel File System (GPFS) recoveryFrom 10 000 per cluster, plus 5 000 per NSD.

NTFS-based SAN solutionsFrom 1000 per data storage unit.
Veritas Storage Foundation Cluster File System (VxFS cluster) recoveryFrom 10 000 per cluster, plus 5 000 per LUN.
Zetera Z-SAN recoveryfrom 1000
HP Enterprise Virtual Array (EVA) recoveryfrom 5000

Price changes

Price Increase

The above-mentioned service prices are quoted for standard RAID configurations – classic RAID 0 or RAID 5/RAID 6 with left-symmetric parity distribution – under non-aggravated data loss conditions and shall be deemed basic. Below you can find the factors increasing the services cost and the increase rate.

FactorIncrease by
RAID 4 and RAID 5/RAID 6 with a parity distribution different from left-symmetric10%
Spanned storage15%
RAID 320%
Hewlett-Packard Advanced Data Guard (HP ADG)30%
Vendor-specific RAID 1E/1EE50%
Vendor-specific RAID 5E/EE; nested RAID excluding mirrored sets 100%
Forced RAID rebuilt/change of configuration100%
Data damage caused by system repair utilities (e.g., chkdsk, fsck)100%

Discounts

SysDev Laboratories grant their customers discounts from the basic prices. You can get a discount up to 50% for recovery from a RAID-system in case of a controller failure and if the data remain intact. The recovery of standard software RAID-systems such as "mdadm" can be also discounted.

Reconstruction of a mirrored RAID1 system is calculated as recovery from a linear storage. Recovery from multi-disk RAID10 system is calculated as RAID0 with the total number of disks as number of disks in RAID10 divided by 2. Nested RAID1 variants are calculated as conventional not-mirrored RAID with the number of disks divided by two.

Depending on the data loss case, significant discount may be provided to individuals not aimed at commercial data recovery.




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