Services
SysDev Laboratories mainly oriented to development of end-user targeted software solutions.
Instead of attracting customers to provide more expensive services, SysDev Laboratories company attempts to implement inexpensive and comprehensive self-service software solutions.
When self-service solution is not possible or service completion requires additional expertise, SysDev Laboratories can provide high quality professional services.
Data Recovery Services
Professional data recovery services are provided to end-customers as a solution against critical data loss. The services can be provided in case of high complexity of data recovery or when data recovery is not possible using our public software solutions.
The data recovery service is applicable for:
- rare and complicated file systems (such as Xsan, StorNext, old AIX JFS and so on);
- when lost or deleted data recovery requires additional expertise and manual work (such as deleted files recovery from VMware ESX, Citrix Server etc.);
- complex storage architecture and logical storage structure damage;
- non standard vendor-specific solutions (such as vendor specific digital video processing systems);
- other complicated cases.
The services are provided remotely as a complete solution, including all the steps from free data analysis and to final result. No service fee is taken when recovery failed.
Logical Data Recovery Assistance
This services are provided to companies working in professional data recovery and include assistance in data analysis, logical storage structure analysis and assistance in completion of data recovery.
The assistance can be involved at any point: storage structure analysis, data analysis, data recovery and so on.
The service also may include special software tools development for data recovery automation in the specific data loss case. Such special tools may include as simple tools as storage "de-striping" tools overriding complex structured data damage and up to rare file system access, handling and recovery tools.
Extended Software Support
In certain situations there are possible additional factors that may make software use difficult or require several unclear steps. This may require additional expertise.
Speaking about data recovery, the example situation is additional data damage caused by unpredictable hardware failure that may make next steps unclear, even following step by step user guides. Example of such cases are wrong data written after device failure to a storage, damage caused to complicated storage logical structure and configuration etc.
So, when self-service operation is complicated or impossible, SysDev Laboratories can offer professional service assistance in certain steps or entire process for additional "extended software support" fee.
