AFFORDABLE RATES

Service pricing

The tables provided below give reference information concerning the services rendered by SysDev Laboratories and the common rates. The figures you can find in the tables are approximate. The final cost depends on the complexity of the case and the full scope of work done by the company’s specialists.

General software support

Service
Service fee (Euro)
Consultation on software compatibility, installation, ordering
free
Consultation on software use
free
Reissue of lost registration information
free
Resolving issues concerning the software and software replacement
free
One-time assistance in completing an operation with the software
free

Data recovery services

Data recovery from Network Attached Storages (NAS)

The prices stated below apply to standard hardware NAS devices with regular configurations. The prices for custom firmware or an iSCSI/DAS mode can be found in Data recovery from servers.
Service
Service fee (Euro)
Hardware, RAID metadata failure: Double-disk, XFS/Ext-based NAS
100
Hardware, RAID metadata failure: Quad-disk, XFS/Ext-based NAS (except Ext3/4 Meta GD)
200
Hardware, RAID metadata failure: XFS/Ext-based NAS with more disks (except Ext3/4 Meta GD)
70 per disk
Hardware, RAID metadata failure: Ext3/Ext4-based NAS with 3 and more disks and Meta GD feature
100 per disk
Hardware, RAID metadata failure: Ext3/Ext4-based Drobo NAS with BeyondRAID
from 100 per disk
Hardware, RAID metadata failure: Multi-disk Btrfs over mdadm or hardware RAID
from 100 per disk
Hardware, RAID metadata failure: Multi-disk Btrfs-RAID
50 per disk
Hardware, RAID metadata failure: FreeNAS (ZFS)
from 60 per disk
Partially rebuilt RAID recovery
RAIDx2 + 200
RAID after forced rebuild recovery (conventional RAID, when recoverable)
RAIDx2
Deleted, formatted data recovery: using an automated software procedure
100 per
1TB/200000 files
Deleted, formatted data recovery: a manual procedure
10 per fragment

Data recovery from servers

Service
Service fee (Euro)
Hardware, RAID metadata failure: NTFS file system
50 per disk
Hardware, RAID metadata failure: Ext3/4 file system, except with MetaGD
70 per disk
Hardware, RAID metadata failure: AIX, legacy JFS file system
400 plus 100 per disk
Hardware, RAID metadata failure: AIX, new J2FS file system
950 plus 50 per disk
Hardware, RAID metadata failure: HP-UX VxFS version 6 and below
950 plus 50 per disk
Hardware, RAID metadata failure: Symantec Storage Foundation
1900 plus 100 per disk
Hardware, RAID metadata failure: VMware ESX(i) server
200 per disk
Hardware, RAID metadata failure: SUN/Oracle ZFS, hardware RAID
200 per disk
Hardware, RAID metadata failure: SUN/Oracle with ZFS stripe, RAID-Z
from 300 per disk
Hardware, RAID metadata failure: other supported file systems
from 100 per disk
Hardware, RAID metadata failure: other NOT supported file systems
quoted
Partially rebuilt RAID recovery
RAIDx2 + 200
RAID after forced rebuild recovery (conventional RAID, when recoverable)
RAIDx2
Deleted, formatted data recovery: using an automated software procedure
100 per
1TB/200000 files
Deleted, formatted data recovery: a manual procedure
10 per fragment
Recovery of a deleted virtual machine from failed VMware ESX(i) server
from 300 per VMDK
Deleted files or damaged file system recovery for SUN/Oracle ZFS
quoted

Storage Area Network (SAN) recovery

Service
Service fee (Euro)
StorNext/Xsan storage recovery (metadata damage)
from 1000 per metadata unit, plus 2000 per target ID
General Parallel File System (GPFS) recovery
From 10 000 per cluster, plus 5 000 per NSD
NTFS-based SAN solutions
From 1000 per data storage unit
Veritas Storage Foundation Cluster File System (VxFS cluster) recovery
From 10 000 per cluster, plus 5 000 per LUN
Zetera Z-SAN recovery
from 1000
HP Enterprise Virtual Array (EVA) recovery
from 5000

Price changes

Price increase

The above-mentioned service prices are given for standard RAID configurations – classic RAID 0 or RAID 5/RAID 6 with left-symmetric parity distribution – under non-aggravated data loss conditions and shall be deemed as basic. Below you can find the factors increasing the services cost and the increase rate.
Factor
Increase by
RAID 4 and RAID 5/RAID 6 with a parity distribution different from left-symmetric
10%
Spanned storage
15%
RAID 3
20%
Hewlett-Packard Advanced Data Guard (HP ADG)
30%
Vendor-specific RAID 1E/1EE
50%
Vendor-specific RAID 5E/EE; nested RAID excluding mirrored sets
100%
Forced RAID rebuilt/change of configuration
100%
Data damage caused by system repair utilities (e.g., chkdsk, fsck)
100%

Discounts

SysDev Laboratories grant their customers discounts from the basic prices. Depending on the data loss case, a significant discount may be provided to individuals not aimed at commercial data recovery.
A discount of up to 50% can be provided for recovery from RAID in case of a controller failure and if the data remains intact.
The recovery of standard software RAID systems such as "mdadm" can be discounted.
The cost for reconstruction of a mirrored RAID 1 set is calculated as recovery from a linear storage.
The cost of recovery from a multi-disk RAID 10 system is calculated as RAID 0 with the total number of disks as the number of disks in RAID 10 divided by two.
The cost of nested RAID 1 variants is calculated as conventional not-mirrored RAID with the number of disks divided by two.