Upgrade policy

SysDev Laboratories provides customers with beneficial pre-sales conditions and complete after-sales support. The company offers flexible licensing options. Our customers can also take advantage of software upgrade and update policies. The clients can check the functionality of software applications by downloading and using a trial software version. With great demands to the quality of our products, we guarantee money refund according to the Refund Policy in case of critical software errors.

Upgrade policy
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Software update and upgrade policy

Software update and upgrade policy varies for different software major versions and software editions. More details can be found in the End-User License Agreement supplied with the software. General information concerning upgrade and update policy is available below.

Special offers

Upgrade to UFS Explorer version 7

The owners of licenses for UFS Explorer version 5 can upgrade their software to UFS Explorer version 7 with an up to 50% discount. The upgrade is possible when:

  • the edition of the newer software corresponds to the edition of the older software;
  • the newer software runs on the same operating system as the older version.

For example, UFS Explorer RAID Recovery version 5 (for macOS) can be upgraded to UFS Explorer RAID Recovery version 7 (for macOS).


The owners of licenses for Recovery Explorer version 6 can upgrade their software to UFS Explorer version 7 with a discount in the amount of up to 100% of the cost of the current purchased license. The upgrade is possible when:

  • the Recovery Explorer software edition corresponds to the UFS Explorer software edition;
  • the newer software runs on the same operating system as the older version.

The size of the discount depends on the current license status:

  • If the support period of the license has expired, the discount equals 50% from the price for the purchased license for Recovery Explorer.
  • If the support period of the license is expiring within three months, the discount equals 65% from the price for the purchased license for Recovery Explorer.
  • If the support period of the license is expiring within six months, the discount equals 75% from the price for the purchased license for Recovery Explorer.
  • If the support period of the license is expiring within nine months, the discount equals 85% from the price for the purchased license for Recovery Explorer.
  • If the license for Recovery Explorer was purchased and activated less than three months ago, the discount equals the price for the purchased license for Recovery Explorer.

For example, Recovery Explorer Standard version 6 (for Linux) can be upgraded to Recovery Explorer Standard version 7 (for Linux).


The upgrade is available upon request.

For more information about the size of a possible discount, please, contact us.

Upgrade to Recovery Explorer version 7

The owners of licenses for Recovery Explorer version 6 can upgrade their software to Recovery Explorer version 7 as a regular software update free of charge within the Updates Period Term, e.g. within a year from the purchase and activation of a license for Recovery Explorer version 6. If the Updates Period Term has already expired, it can be renewed. The price for renewal of the Updates Period Term is 50% from the price for a new software license. The upgrade is possible when:

  • the edition of the newer software corresponds to the edition of the older software;
  • the newer software runs on the same operating system as the older version.

For example, Recovery Explorer Standard version 6 (for Linux) can be upgraded to Recovery Explorer Standard Recovery version 7 (for Linux).


The owners of licenses for UFS Explorer version 5 can upgrade their software to Recovery Explorer version 7 with an up to 75% discount. The upgrade is possible when the newer software runs on the same operating system as the older version.

The size of the discount depends on the current license status:

  • If the license was purchased more than a year ago, the discount equals 50% from the price for the purchased license for UFS Explorer.
  • If the license was purchased less than a year ago, the discount equals 75% from the price for the purchased license for UFS Explorer.

For example, UFS Explorer RAID Recovery version 5 (for macOS) can be upgraded to Recovery Explorer RAID version 7 (for macOS).


Upgrading the software to a more advanced edition for the same operating system with a discount is also possible.

For example, UFS Explorer Standard Recovery (for Windows) to Recovery Explorer RAID (for Windows).


The upgrade is available upon request.

For more information about the size of a possible discount, please, contact us.

Free updates

The software can be updated free of charge within the major version of the software during the support period, e.g. during one year under the following conditions:

  • The name of a newer software version coincides with the name of an older software version;
  • A newer software runs on the same operating system;
  • Major version (the first version number before the dot-separator) of a newer software coincides with the major version of an older software.

For example, UFS Explorer Professional Recovery 7.0 for Windows can be updated to UFS Explorer Professional Recovery 7.1 for Windows.


Some software editions provide free upgrades to newer major versions according to the End-User License Agreement for these software editions.

For example, Recovery Explorer Standard version 6 (for Linux) can be upgraded to UFS Explorer Standard Recovery version 7 (for Linux) free of charge.

Upgrading contemporary software versions

UFS Explorer

After the expiry, the period of free updates stated in the License Agreement for the software, can be renewed through purchasing and activating a new license with a 50% discount or thorough paying a subscription fee to the seller.

Upgrading the software to a more advanced edition for the same operating system with a discount is also possible.

The size of the discount depends on the current license status:

  • If the support period of the license has expired, the discount equals 50% from the price for the purchased license.
  • If the support period of the license is expiring within three months, the discount equals 65% from the price for the purchased license.
  • If the support period of the license is expiring within six months, the discount equals 75% from the price for the purchased license.
  • If the support period of the license is expiring within nine months, the discount equals 85% from the price for the purchased license.
  • If the license was purchased and activated less than three months ago, the discount equals the price for the purchased license.

For example, Recovery Explorer Standard for Windows can be updated to Recovery Explorer RAID for Windows with a discount.


The upgrades are available upon request.

Raise Data Recovery

Owners of licenses for Raise Data Recovery can order a license for current UFS Explorer Standard Recovery (for Windows) or Recovery Explorer Standard (for Windows) with a discount.

For more information about the size of a possible discount, please, contact us.

Upgrading legacy software

Legacy software can be upgraded upon request.





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