Software updates and upgrades

Licensed customers are able to keep their products up-to-date by getting updates and upgrades for the software in accordance with the following Update Policy. Please note the Policy may vary for different products and releases of the software. This page provides only the general principles while more details can be found in the End-User License Agreement supplied with the corresponding piece of software.

You can also contact us to learn about your personal options.

Free updates

SysDev Laboratories distributes upgrades and updates for the software using two main mechanisms:

Major software releases entail significant functional extensions and large-scale changes to the software, and are designated by the number to the left of the decimal point in the version of the product, for example, "UFS Explorer Professional Recovery 8.0".

Minor software releases involve revisions, error corrections and smaller enhancements to the software, and are designated by means of a change in the number to the right of the decimal point in the version of the product, for example, "UFS Explorer RAID Recovery 8.1".

UFS Explorer

UFS Explorer of version 7 and higher can be updated free of charge during the updates period of 360 days from the day of the purchase of a license with no restrictions in respect to minor or major software releases. The update is possible under the following conditions:

  • the name of a newer software version coincides with the name of an older software version;
  • a newer software version runs on the same operating system.

For example, "UFS Explorer Professional Recovery 8.10 for Windows" can be updated to " UFS Explorer Professional Recovery 8.11 for Windows".

The earlier software releases can be updated free of charge only within the major software version.

For example, "UFS Explorer RAID Recovery 5.0 for Linux" can be updated to " UFS Explorer RAID Recovery 5.25 for Linux".

UFS Explorer Professional Recovery
UFS Explorer Professional Recovery
version 8.10
(for Windows)
can be updated to
UFS Explorer Professional Recovery
UFS Explorer Professional Recovery
version 8.11
(for Windows)
Recovery Explorer

Recovery Explorer can be updated free of charge during the updates period of 360 days from the day of the purchase of a license with no restrictions in respect to minor or major software releases. The update is possible under the following conditions:

  • the name of a newer software version coincides with the name of an older software version;
  • a newer software version runs on the same operating system.

For example, "Recovery Explorer Standard 8.10 for Windows" can be updated to "Recovery Explorer Standard 8.11 for Windows".

Recovery Explorer Standard
Recovery Explorer Standard
version 8.10
(for Windows)
can be updated to
Recovery Explorer Standard
Recovery Explorer Standard
version 8.11
(for Windows)
Raise Data Recovery

Raise Data Recovery can be updated free of charge during the updates period of 30 days from the day of the purchase of a license with no restrictions in respect to minor or major software releases. The update is possible only when the name of a license for an older software version coincides with the name of a license for a newer software version.

For example, "Raise Data Recovery 8.8 with a Windows Support License" can be updated to " Raise Data Recovery 8.9 with a Windows Support License".

Raise Data Recovery
Raise Data Recovery
version 8.8
(Windows Support License)
can be updated to
Raise Data Recovery
Raise Data Recovery
version 8.9
(Windows Support License)

Special offers

Upgrade to UFS Explorer version 8
UFS Explorer Standard Recovery UFS Explorer Network RAID UFS Explorer RAID Recovery UFS Explorer Professional Recovery UFS Explorer Standard Access
From UFS Explorer version 7 to UFS Explorer version 8
The owners of licenses for UFS Explorer version 7 and later with an expired updates period can upgrade their software to UFS Explorer version 8 with a discount of up to 50% of the previous license cost.
The upgrade is possible when:
  • the edition of the newer software corresponds to the edition of the older software;
  • the newer software runs on the same operating system as the older version.

For example, "UFS Explorer RAID Recovery version 7.16 (for macOS)" can be upgraded to "UFS Explorer RAID Recovery version 8.11 (for macOS)".

UFS Explorer RAID Recovery 7
UFS Explorer RAID Recovery
version 7.16
(for macOS)
can be upgraded to
UFS Explorer RAID Recovery 8
UFS Explorer RAID Recovery
version 8.11
(for macOS)
From other products to UFS Explorer version 8

The owners of licenses for UFS Explorer, Recovery Explorer and Raise Data Recovery may perform an upgrade to a more advanced UFS Explorer product at a discounted price.

Recovery Explorer RAID
Recovery Explorer RAID
version 7.16
(for macOS)
can be upgraded to
UFS Explorer RAID Recovery 8
UFS Explorer RAID Recovery
version 8.11
(for macOS)
The size of the discount depends on the cost of the previous license and the time of its purchase:
Discount 100%

If the license was purchased less than 30 days ago, the discount equals the price for the purchased product license.

Discount 85%

If the license was purchased less than 6 months ago, the discount equals 85% of the price for the purchased product license.

Discount 75%

If the license was purchased less than 9 months ago, the discount equals 75% of the price for the purchased product license.

Discount 65%

If the license was purchased less than 12 months ago, the discount equals 65% of the price for the purchased product license.

Discount 50%

If the license was purchased more than a year ago, the discount equals 50% of the price for the purchased product license.

If the license was purchased less than 30 days ago, the discount equals the price for the purchased product license.


For example, "UFS Explorer RAID Recovery version 8 (for Linux)" can be upgraded to "UFS Explorer Professional Recovery version 8 (for Linux") or "Recovery Explorer Standard version 8 (for Linux)" can be upgraded to "UFS Explorer Standard Recovery version 8 (for Linux)".


All the discounts are available upon request.

Upgrading contemporary software

After the expiry of the Free Updates Period stated in the End-User License Agreement for the software, the user can renew it by purchasing and activating a new license at a discount or pay a subscription fee to the seller.

It is also possible to upgrade the software to a more advanced edition for the same operating system at a discount.

The renewal of an Updates Period or an upgraded can be requested via the contact form.

Upgrades for legacy software

Legacy software can be updated upon request.